Identified - The i2admin05 admin server is down. We are working on restoring services. If you need to access the backend Web Driver for your website, please use the i2web05 url instead.
Nov 28, 2022 - 08:48 EST

About This Site

Click here to see which components affect your website, or click here for details on how this page works.


The purpose of this page is to keep our customers informed of large-scale events that impact multiple customers. This page will not show information or events that are website specific or related to third party outages (i.e. Paya, FedEx, UPS).

If you are experiencing an issue that is not shown on this page, please click here to enter a support request on Extranet.


extranet.websitepipeline.com ? Operational
www.cimcloud.com ? Operational
www.websitepipeline.com ? Operational
w1 Arrays ? Operational
gweb06 ? Operational
gweb07 ? Operational
gweb08 ? Operational
gweb09 ? Operational
w1 Databases ? Operational
gdb01 ? Operational
gdb02 ? Operational
gdb03 ? Operational
i1 Arrays ? Operational
i1web01 ? Operational
i1web02 ? Operational
i1web03 ? Operational
i1web04 ? Operational
i1web05 ? Operational
i1 Databases ? Operational
i1db01 ? Operational
i1db02 ? Operational
i1db03 ? Operational
i1db04 ? Operational
i1db05 ? Operational
i1db06 ? Operational
i1db09 ? Operational
i1db12 ? Operational
i1db14 ? Operational
i1db15 ? Operational
i1db17 ? Operational
i1db19 ? Operational
i1db21 ? Operational
i1db22 ? Operational
i1db23 ? Operational
i1db24 ? Operational
i1db26 ? Operational
i1db27 ? Operational
i1db28 ? Operational
i1db29 ? Operational
i1db30 ? Operational
i1db31 ? Operational
i1db32 ? Operational
i1db34 ? Operational
i1db35 ? Operational
i1db36 ? Operational
i1db37 ? Operational
i1db38 ? Operational
i1db39 ? Operational
i1db40 ? Operational
i1db41 ? Operational
i1db42 ? Operational
i1db43 ? Operational
i1db44 ? Operational
i1db46 ? Operational
i1db48 ? Operational
i1db49 ? Operational
i1db50 ? Operational
i1db51 ? Operational
i1db52 ? Operational
i1db53 ? Operational
i1db54 ? Operational
i1db55 ? Operational
i1db56 ? Operational
i1db57 ? Operational
i1db58 ? Operational
i1db59 ? Operational
i1db60 ? Operational
i1db61 ? Operational
i1db62 ? Operational
i1db63 ? Operational
i1db64 ? Operational
i1db65 ? Operational
i1db66 ? Operational
i1db67 ? Operational
i1db68 ? Operational
i1db69 ? Operational
i2 Arrays ? Partial Outage
i2web01 ? Operational
i2web02 ? Operational
i2web03 ? Operational
i2web04 ? Operational
i2web05 ? Partial Outage
i2 Databases ? Operational
i2db01 ? Operational
i2db02 ? Operational
i2db03 ? Operational
i2db04 ? Operational
i2db05 ? Operational
i2db06 ? Operational
i2db07 ? Operational
i2db08 ? Operational
i2db09 ? Operational
i2db10 ? Operational
i2db11 ? Operational
i2db12 ? Operational
i2db13 ? Operational
i2db14 ? Operational
i2db15 ? Operational
i2db16 ? Operational
i2db17 ? Operational
i2db18 ? Operational
i2db19 ? Operational
i2db20 ? Operational
i2db21 ? Operational
i2db22 ? Operational
i2db23 ? Operational
i2db24 ? Operational
i2db25 ? Operational
i2db26 ? Operational
i2db27 ? Operational
i2db28 ? Operational
i2db29 ? Operational
i2db30 ? Operational
i2db31 ? Operational
i2db32 ? Operational
i2db33 ? Operational
i2db34 ? Operational
i2db35 ? Operational
i2db36 ? Operational
i2db37 ? Operational
i2db38 ? Operational
i2db39 ? Operational
i2db40 ? Operational
i2db41 ? Operational
i2db42 ? Operational
i2db43 ? Operational
i2db44 ? Operational
i2db45 ? Operational
i2db46 ? Operational
K8 Cluster Operational
90 days ago
99.19 % uptime
Today
k8-02 Operational
k803 Operational
90 days ago
98.86 % uptime
Today
k804 ? Operational
90 days ago
99.53 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
i2 Firewall Maintenance Dec 8, 2022 23:00 - Dec 9, 2022 03:00 EST
On Thursday, December 8, 2022 from 11p-3:00a EST, CIMcloud will be applying critical updates to our firewalls.

We expect this upgrade to take 4 hours as there are several reboots that are required.

While downtime is never optimal, our goal is to follow industry best practices to ensure the security of your site while limiting potential impacts to your operations.

If you have any questions or concerns about this upgrade, please feel free to reach out to our support (800) 266-3579.

Posted on Nov 29, 2022 - 12:11 EST
Past Incidents
Dec 1, 2022

No incidents reported today.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

Unresolved incident: i2admin05 Admin Server Down.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022
Resolved - This incident has been resolved.
Nov 23, 13:00 EST
Monitoring - Service has been restored to all affected websites. We are monitoring the services.
Nov 23, 03:33 EST
Update - More sites have resumed availability since the previous status update. We are continuing to restore service to all sites.

Estimated completion is Weds 11/23 4:00am eastern. The next status update will around that time.

Nov 22, 23:01 EST
Update - We are continuing to restore service to all sites. Some sites that were affected are back up.
Nov 22, 21:54 EST
Identified - We are continuing to work to restore service.
Nov 22, 21:05 EST
Investigating - Some websites are unavailable. We are working to restore service.
Nov 22, 20:15 EST
Nov 22, 2022
Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022
Resolved - This incident has been resolved.
Nov 18, 17:27 EST
Monitoring - All sites are up and have been stable since 7AM ET. We are continuing to monitor closely.
Nov 17, 09:49 EST
Investigating - Some websites are experiencing intermittent outages. We are investigating the issue.
Nov 17, 00:38 EST
Nov 17, 2022