All Systems Operational

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Click here to see which components affect your website, or click here for details on how this page works.


The purpose of this page is to keep our customers informed of large-scale events that impact multiple customers. This page will not show information or events that are website specific or related to third party outages (i.e. Paya, FedEx, UPS).

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extranet.websitepipeline.com ? Operational
www.cimcloud.com ? Operational
www.websitepipeline.com ? Operational
w1 Arrays ? Operational
gweb06 ? Operational
gweb07 ? Operational
gweb08 ? Operational
gweb09 ? Operational
w1 Databases ? Operational
gdb01 ? Operational
gdb02 ? Operational
gdb03 ? Operational
i1 Arrays ? Operational
i1web01 ? Operational
i1web02 ? Operational
i1web03 ? Operational
i1web04 ? Operational
i1web05 ? Operational
i1 Databases ? Operational
i1db01 ? Operational
i1db02 ? Operational
i1db03 ? Operational
i1db04 ? Operational
i1db05 ? Operational
i1db06 ? Operational
i1db09 ? Operational
i1db12 ? Operational
i1db14 ? Operational
i1db15 ? Operational
i1db17 ? Operational
i1db19 ? Operational
i1db21 ? Operational
i1db22 ? Operational
i1db23 ? Operational
i1db24 ? Operational
i1db26 ? Operational
i1db27 ? Operational
i1db28 ? Operational
i1db29 ? Operational
i1db30 ? Operational
i1db31 ? Operational
i1db32 ? Operational
i1db34 ? Operational
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i1db39 ? Operational
i1db40 ? Operational
i1db41 ? Operational
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i1db48 ? Operational
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i1db60 ? Operational
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i1db62 ? Operational
i1db63 ? Operational
i1db64 ? Operational
i1db65 ? Operational
i1db66 ? Operational
i1db67 ? Operational
i1db68 ? Operational
i1db69 ? Operational
i2 Arrays ? Operational
i2web01 ? Operational
i2web02 ? Operational
i2web03 ? Operational
i2web04 ? Operational
i2web05 ? Operational
i2 Databases ? Operational
i2db01 ? Operational
i2db02 ? Operational
i2db03 ? Operational
i2db04 ? Operational
i2db05 ? Operational
i2db06 ? Operational
i2db07 ? Operational
i2db08 ? Operational
i2db09 ? Operational
i2db10 ? Operational
i2db11 ? Operational
i2db12 ? Operational
i2db13 ? Operational
i2db14 ? Operational
i2db15 ? Operational
i2db16 ? Operational
i2db17 ? Operational
i2db18 ? Operational
i2db19 ? Operational
i2db20 ? Operational
i2db21 ? Operational
i2db22 ? Operational
i2db23 ? Operational
i2db24 ? Operational
i2db25 ? Operational
i2db26 ? Operational
i2db27 ? Operational
i2db28 ? Operational
i2db29 ? Operational
i2db30 ? Operational
i2db31 ? Operational
i2db32 ? Operational
i2db33 ? Operational
i2db34 ? Operational
i2db35 ? Operational
i2db36 ? Operational
i2db37 ? Operational
i2db38 ? Operational
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i2db40 ? Operational
i2db41 ? Operational
i2db42 ? Operational
i2db43 ? Operational
i2db44 ? Operational
i2db45 ? Operational
i2db46 ? Operational
K8 Cluster Operational
k8-02 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Memory replacement on host Apr 20, 01:00-03:00 EDT
Update - Moving this to Tuesday at 1am to limit impact to customers in case an outage occurs.
Apr 16, 12:31 EDT
Scheduled - We have had a memory module fail on one of our hosts that handle the production websites. We will need to drain off this host, shut it down, and replace the module. Then we will bring it back up and the maintenance will be complete.
The risk is that in the draining and moving of the web server pods, there could be an issue where the movement causes an outage. This should not occur, but that is why we are scheduling this for early Saturday morning.
Apr 15, 10:55 EDT
Past Incidents
Apr 16, 2021
Resolved - We have put in place procedures and checklists to prevent this particular outage from occurring again. Sites have been stable since, with no more outages or ramifications found.
Apr 16, 12:30 EDT
Monitoring - We have resolved the networking issues on the various nodes. We are monitoring sites.
Apr 15, 19:57 EDT
Identified - We have identified an issue with the networking on our backend network. This was caused by a change made for building new servers. The fact that it caused running nodes to apply the change and begin restarting to apply the change was an unintended consequence. We are rolling this change back and addressing outages.
Apr 15, 17:42 EDT
Apr 15, 2021
Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021
Resolved - We are no longer seeing outages caused by the Network Solutions in our monitoring system. This looks to now be resolved.
Apr 6, 13:19 EDT
Identified - We have been made aware of Network Solutions (a 3rd party domain registrar) experiencing intermittent outages this morning, which is affecting access to domains they host. Affected customers may want to reach out to Network Solutions for more details.
Apr 6, 11:36 EDT
Resolved - The resolution has been confirmed and all affected websites are operational.
Apr 6, 10:33 EDT
Monitoring - Some websites are experiencing intermittent hangs and 500 errors. A resolution is being implemented and we are monitoring the results.
Apr 6, 09:57 EDT
Identified - Some websites are experiencing intermittent hangs and 500 errors. We are aware of the issue and working on a resolution.
Apr 6, 09:00 EDT
Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.