All Systems Operational

About This Site

Click here to see which components affect your website, or click here for details on how this page works.


The purpose of this page is to keep our customers informed of large-scale events that impact multiple customers. This page will not show information or events that are website specific or related to third party outages (i.e. Paya, FedEx, UPS).

If you are experiencing an issue that is not shown on this page, please click here to enter a support request on Extranet.


extranet.websitepipeline.com ? Operational
www.cimcloud.com ? Operational
www.websitepipeline.com ? Operational
w1 Arrays ? Operational
gweb06 ? Operational
gweb07 ? Operational
gweb08 ? Operational
gweb09 ? Operational
w1 Databases ? Operational
gdb01 ? Operational
gdb02 ? Operational
gdb03 ? Operational
i1 Arrays ? Operational
i1web01 ? Operational
i1web02 ? Operational
i1web03 ? Operational
i1web04 ? Operational
i1web05 ? Operational
i1 Databases ? Operational
i1db01 ? Operational
i1db02 ? Operational
i1db03 ? Operational
i1db04 ? Operational
i1db05 ? Operational
i1db06 ? Operational
i1db09 ? Operational
i1db12 ? Operational
i1db14 ? Operational
i1db15 ? Operational
i1db17 ? Operational
i1db19 ? Operational
i1db21 ? Operational
i1db22 ? Operational
i1db23 ? Operational
i1db24 ? Operational
i1db26 ? Operational
i1db27 ? Operational
i1db28 ? Operational
i1db29 ? Operational
i1db30 ? Operational
i1db31 ? Operational
i1db32 ? Operational
i1db34 ? Operational
i1db35 ? Operational
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i1db64 ? Operational
i1db65 ? Operational
i1db66 ? Operational
i1db67 ? Operational
i1db68 ? Operational
i1db69 ? Operational
i2 Arrays ? Operational
i2web01 ? Operational
i2web02 ? Operational
i2web03 ? Operational
i2web04 ? Operational
i2web05 ? Operational
i2 Databases ? Operational
i2db01 ? Operational
i2db02 ? Operational
i2db03 ? Operational
i2db04 ? Operational
i2db05 ? Operational
i2db06 ? Operational
i2db07 ? Operational
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i2db23 ? Operational
i2db24 ? Operational
i2db25 ? Operational
i2db26 ? Operational
i2db27 ? Operational
i2db28 ? Operational
i2db29 ? Operational
i2db30 ? Operational
i2db31 ? Operational
i2db32 ? Operational
i2db33 ? Operational
i2db34 ? Operational
i2db35 ? Operational
i2db36 ? Operational
i2db37 ? Operational
i2db38 ? Operational
i2db39 ? Operational
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i2db41 ? Operational
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i2db43 ? Operational
i2db44 ? Operational
i2db45 ? Operational
i2db46 ? Operational
K8 Cluster Operational
k8-02 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 27, 2021

No incidents reported today.

Oct 26, 2021
Resolved - UPS changed their response on API calls (with no update on their status webpage). We had to adjust our code to compensate and all sites should be operational now.
Oct 26, 20:02 EDT
Update - Narrowing the scope. This is not affecting customers on our k8 platform.
Oct 26, 18:31 EDT
Identified - UPS switched to requiring ssl with TLS 1.2 today. Any sites with direct calls to UPS using onlinetools will not be working for rate lookups right now. We are working at address the issue.
Oct 26, 16:57 EDT
Resolved - This incident has been resolved.
Oct 26, 14:47 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 26, 13:59 EDT
Update - We are continuing to investigate this issue.
Oct 26, 12:23 EDT
Investigating - Some sites are showing ssl insecure or performance issues including timeouts. We are investigating.
Oct 26, 12:22 EDT
Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021
Resolved - This incident has been resolved.
Oct 22, 13:00 EDT
Investigating - Some sites are experiencing short intermittent outages. We are working to resolve the issue.
Oct 22, 12:41 EDT
Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021
Resolved - This incident has been resolved.
Oct 19, 07:39 EDT
Identified - Some sites are experiencing short intermittent outages. We are working to resolve the issue.
Oct 19, 06:12 EDT
Completed - The scheduled maintenance has been completed.
Oct 19, 06:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 05:16 EDT
Scheduled - Our monitors have indicated an issue that could cause performance slowdowns under heavy load with the database server that hosts some of our databases. We will be rolling those databases over to their secondary server early morning on 10/19/2021. There will be a brief 1-2 minute outage on each site as we do these rollovers.
Oct 18, 10:39 EDT
Oct 18, 2021
Resolved - This incident has been resolved.
Oct 18, 10:39 EDT
Monitoring - All sites are up and we are continuing to monitor
Oct 18, 10:21 EDT
Identified - The issue has been identified and we are resolving.
Oct 18, 09:11 EDT
Investigating - Some sites are down. We are investigating the cause of the service disruption.
Oct 18, 09:01 EDT
Oct 17, 2021

No incidents reported.

Oct 16, 2021
Resolved - This incident has been resolved.
Oct 16, 17:19 EDT
Identified - Some sites are experiencing short intermittent outages. We are working to resolve the issue.
Oct 16, 16:47 EDT
Oct 15, 2021

No incidents reported.

Oct 14, 2021
Resolved - This incident has been resolved.
Oct 14, 09:53 EDT
Monitoring - All nodes and sites are online, we are continuing to monitor
Oct 14, 09:03 EDT
Update - Some sites experiencing short intermittent outages. We are working to resolve the issue.
Oct 14, 08:30 EDT
Identified - Some sites are temporarily down. We are restoring service to affected sites.
Oct 14, 08:21 EDT
Oct 13, 2021
Resolved - This incident has been resolved.
Oct 13, 19:17 EDT
Monitoring - Affected sites are up and running. We are monitoring to ensure stability.
Oct 13, 18:51 EDT
Identified - Some sites are temporarily down due to a system software issue. We are restoring service to affected sites.
Oct 13, 18:35 EDT