Website unavailable
Incident
Report for CIMcloud
Resolved
This incident has been resolved.
Update
All websites remain accessible. Some system emails and data moves delays have been resolved. We are continuing to address all remaining delays.
Update
All websites remain accessible. We have confirmed ERP Sync services are functional. Some system emails and data moves are delayed and we are working to resolve.
Update
All remaining websites are now accessible. We are validating that all backend services including data mover, email, and ERP sync are fully functional.
Update
Service has been restored to additional sites and we are working on the remaining sites. The credit card processing has been resolved.
Update
Service has been restored to more sites and we are working on the remaining notes. Credit card processing may be be affected on some sites that have otherwise recovered.
Update
We are still working to restore service to the remaining sites.
Identified
Service has been restored to some sites that were affected. We are still working to restore service to the remaining sites.
Investigating
There is a problem preventing access to websites. We are investigating.
This incident affected: extranet.websitepipeline.com, www.websitepipeline.com, i1 Arrays (i1web01, i1web02, i1web03, i1web04, i1web05), i2 Arrays (i2web01, i2web02, i2web03, i2web04, i2web05), w1 Arrays (gweb06, gweb07, gweb08, gweb09), and K8 Cluster (k804, k805, k806, k807, k8classic).