Site Functionality Issues

Incident Report for CIMcloud

Monitoring

Status update:
- Adding site front users - Service restored
- Uploading files - Service restored

Posted Nov 06, 2026 - 16:42 EST

Identified

Status update:
- Adding site front users - Service restored
- Uploading files - Unavailable, investigating

Posted Nov 06, 2026 - 14:41 EST

Monitoring

Status update:
- Adding site front users - Service restored
- Uploading files - Service restored

Posted Nov 06, 2026 - 12:50 EST

Identified

Status update:
- Adding site front users - Service restored
- Uploading files - Service is being restored to all sites gradually now. Estimated restore time for all sites is 30 minutes.

Posted Nov 06, 2026 - 11:40 EST

Investigating

Status update:
- Adding site front users - Service restored
- Uploading files - Unavailable, investigating

Posted Nov 06, 2026 - 10:50 EST

Monitoring

Status update:
- Adding site front users - Service restored
- Uploading files - Service restored

Posted Nov 05, 2026 - 19:34 EST

Identified

Status update:
- Adding site front users - Unavailable
- Uploading files - Service is being restored to all sites gradually now. Estimated restore time for all sites is 40 minutes.

Posted Nov 05, 2026 - 16:25 EST

Investigating

The following site functionality is not functional.
- Adding site front users
- Uploading files

No other functionality is affected at this time. We are working to resolve the issue.

Posted Nov 05, 2026 - 13:50 EST

This incident affects: K8 Cluster (k804, k805, k806, k807, k808, k809, k8classic).