Product Catalog Search

Incident Report for CIMcloud

Resolved

This incident has been resolved.

Posted Apr 19, 2024 - 19:52 EDT

Update

The issue has been identified and a resolution is being put into place. The resolution process is taking longer than previously estimated. We will provide a new time estimate when possible.

Posted Apr 19, 2024 - 10:51 EDT

Identified

The issue has been identified and a resolution is being put into place. Current estimated time to fully restore service is approximately one hour.

Posted Apr 19, 2024 - 09:53 EDT

Investigating

We are investigating an issue where some product catalog data and product search results are not appearing on some websites.

Posted Apr 19, 2024 - 09:27 EDT

This incident affected: K8 Cluster (k804, k805, k806, k807).